and Hub Connect's live ETAs actually matched what showed up on the dock - no more drivers waiting three hours for a load that wasn't coming. With 15 trucks and ten years in the Southwest, that one feature alone cut my status calls way down.
Abelardo Lind
Member since January 2026
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99 reviews · average 3.8
They showed up when it mattered. Last-minute holiday reroute - Penske found a driver within an hour, kept my loads moving and their tracking portal actually matched what was happening on the road; I dispatch 15 trucks across the Southwest and after a decade in the job that quick response earns them four stars.
...switched from our old mid-size broker and Schneider's load visibility actually matched real life - drivers stopped calling every hour to update ETAs and my dispatch board stopped looking like a phone tree. Been doing this ten years with 15 trucks in the Southwest, and that's worth four stars; some lanes still price out higher than I'd like.
The app's live ETA and push notifications are the single feature that actually cut down my phone traffic. I dispatch 15 trucks across the Southwest and after ten years of chasing drivers those real-time alerts cut our check-in calls about in half - only gripe is the map can lag on some rural routes, but it’s been dependable otherwise.
and when the load's supposed to be gate-checked at 14:00, Beon said it was en route - then the tracking froze for two hours; when that happens you scramble. Most weeks it gets freight where it needs to go, but those visibility hiccups and a few late picks meant I was double-checking carriers more than I wanted with my 15 trucks.
...when a Friday-night customs hold at LAX threatened a load of electronics, their broker dug up a missing HS code and cleared it in about 20 minutes so my driver could roll straight through - saved us two shifts of sitting idle. Four stars because their tracking app froze during pickup, but the person on the phone made it right.
Bottom line: TQL's customer support actually moves the needle - reps pick up and stay on an issue until it's fixed. I run 15 trucks in the Southwest and one rep's hustle on a late Phoenix pickup (called the carrier, updated TRAX, and got detention approved) turned a potential four-hour sit into about an hour, which saved me a real headache.
Dispatcher for a 15-truck fleet in the Southwest, ten years in, the KN Login mobile app gets live ETAs right and the push alerts actually cut down on chasing drivers. But updating proofs of delivery on the phone is clunky - screens time out and attachments often fail on spotty LTE - so when it works it's a real time-saver, but it's flaky enough that I still wind up on the phone for tight loads.
Bottom line: RyderShare's live tracking is impressive, yet it doesn't cure last-mile headaches. I manage dispatch for 15 trucks in the Southwest and the live map and ETAs help me re-route on the fly, but push alerts lag and drivers still call about missing stop notes - left me both grateful and annoyed.
...felt pricey at first, but their customs team cleared a stuck pallet same afternoon and the demurrage we avoided more than paid the fee, which kept our 15 trucks rolling. Worth the price - solid four stars.
Dispatching a 15-truck Southwest fleet for the past ten years, I called on UPS Supply Chain Solutions when a critical customer load got canceled at the last minute. They rerouted the shipment overnight and kept me posted with live tracking - the delivery hit the window and I avoided a shutdown.