Bottom line: Onfleet's live driver tracking saved a delivery day when an 18-car pileup shut down I-10 and left one of our vans stranded two towns over. After ten years dispatching a 15-truck fleet in the Southwest, I rerouted the remaining stops in minutes from the map view and the automated customer alerts kept a couple of furious recipients calm - small feature, huge relief.
Abelardo Lind
Member since January 2026
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99 reviews · average 3.8
Bottom line: their support team actually stays on the case until it's fixed - not something you can say about most vendors. When a container sat in Laredo and carriers wouldn't return calls, Savi's rep pulled the carrier EDI logs, flagged the hold in our dashboard, updated the ETA, and even rang me to confirm so I could reassign two trucks instead of sending them to wait.
The real-time ETA predictions nailed actual arrival times - night-and-day compared to the guessing and constant calls we used to do with our old tracker. With 15 trucks in the Southwest and ten years on the road, cutting out those frantic check-ins has been the single biggest relief.
When a refrigerated pallet started creeping above 40°F on a Sunday night, Tive's instant alert let me re-route the nearest truck and likely saved an $8k spoilage claim. For our 15-truck fleet out in the Southwest the monthly fee and tracker cost felt steep at first, but that one avoided claim paid for months of service - pricey up front but absolutely worth it.
Dispatcher for a 15-truck fleet in the Southwest with a decade in operations - signed us up for Pando hoping to finally tame carrier chaos. Onboarding turned into a month of broken API links, auto-imports that never worked, and canned support replies while two contract loads slipped and we burned a week's worth of driver time.
Bottom line: GoComet is useful but not the leap forward I hoped for. Real-time tracking cut down the 'where's my truck' calls - after ten years dispatching fifteen trucks across the Southwest I appreciate that - but the AI rate/routing nudges often miss local lane quirks we relied on in our old spreadsheet/TMS setup, so I keep double-checking suggestions instead of trusting them outright.
When the vessel pinged a late berth this morning the app pushed the updated ETA and I rerouted a truck before it even left the terminal - saved us a detention charge. I dispatch 15 trucks across the Southwest and that clear mobile timeline (one simple feed, no digging through menus) is the one thing I check nonstop; it actually makes last-minute changes manageable.
Liked the predictive ETAs - far clearer than our old GPS-plus-spreadsheet guessing. But after ten years running 15 trucks in the Southwest I still had to call drayage and terminal reps when local handoffs slipped or rail milestones went dark, so it’s a helpful upgrade that doesn’t eliminate the daily chase.
Bottom line: it warned me about a Tier‑2 plant shutdown before it turned into a delivery problem. I dispatch 15 trucks and after ten years of scrambling for alternatives, that single real‑time alert let me re-route two loads and avoid wasted miles - that quick heads-up is why I kept using it when things went sideways.
Support actually stayed on a midnight call until our EDI mapping was fixed - that single rep kept a loaded run from getting stuck at the warehouse. I'm a dispatcher with 15 trucks in the Southwest and after 10 years on the road the follow-up email with step-by-step fixes was what really won me over.