When the vessel pinged a late berth this morning the app pushed the updated ETA and I rerouted a truck before it even left the terminal - saved us a detention charge. I dispatch 15 trucks across the Southwest and that clear mobile timeline (one simple feed, no digging through menus) is the one thing I check nonstop; it actually makes last-minute changes manageable.
Two months in, getting started was a nightmare - API keys were a paper chase, carrier event names didn't match the docs, and I spent days mapping feeds which ended up costing me a detention fee. Support crawled and onboarding assumed I had an engineer on call, not something a driver-owned operation can afford.
Support answered my ticket within 20 minutes, stayed on the line while we traced a bad carrier event, pushed a config fix and sent a curl sample I could drop straight into my system. Saved me from a detention charge on one of my three West Coast runs.
…that ping about an ETA shift 40 minutes before the gate closed - pure gold. Saved me a detention fee last week; with 25 years on the road and a small three-truck outfit in the PNW, an app that actually yells when plans change is worth every penny.
Rate it, and the next carrier reading this page sees what you found.
