…paid the fee skeptical, but they pushed a broker up $250 on a 700‑mile load - on my 15 trucks that paid for the dispatch in two weeks, so the price felt fair and worth it.
Abelardo Lind
Member since January 2026
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99 reviews · average 3.8
Ten years dispatching a 15-truck fleet across the Southwest taught me to hate endless hold music, so when Trucking42's live chat picked up in under five minutes I actually breathed. One rep even jumped on the phone with a broker to sort out a rate discrepancy on a booked load - saved us a deadhead and payday, so I'm sticking with them.
...the 'available now' flag lied to us - I booked a load that looked legit from Phoenix and it vanished by the time my driver showed up, leaving a 600-mile deadhead and about $750 down the drain in fuel and lost pay. I run 15 trucks and after 10 years this kind of flaky availability is infuriating; tighten listing updates or stop wasting carriers' time.
Quick setup was the thing that surprised me - the CSV column-mapping tool matched our load fields so fast that I had live loads on the board before lunch. I’ve been dispatching ten years and run about 15 trucks; that import feature alone probably saved me a full day of paperwork.
Late-night reefer hiccup had me scrambling for a broker and a load; their on-call dispatcher pulled a paying spot and handled the paperwork so my driver could sleep instead of fighting phone trees. I manage dispatch for 15 trucks in the Southwest and after ten years in this grind, Resolute proved dependable when it counted - gave me peace of mind on a rough night.
When a driver couldn't upload a POD at 2 a.m. before a strict cutoff, Super Dispatch support answered in under five minutes and stayed on the line while they pulled logs, reattached the file and confirmed the proof of delivery was in the system. We run 15 trucks across the Southwest and after ten years in this business the thing that mattered most was a rep owning the issue until it was fixed - saved us a late fee and a ton of stress.
I've used Teletrac Navman for six years. Last month, when a driver went dead on a desert stretch, the live GPS pinpointed him and the maintenance alert showed overdue service - I rerouted the nearest truck, avoided a tow, and that one reliable location fix basically paid for the year on our 15-truck Southwest fleet.
Bottom line: it usually gives me a ping when I need it, but not reliably enough to trust during crunch time. I've been dispatching a 15-truck fleet in the Southwest for ten years and those occasional 1–3 hour GPS dropouts and slow support tickets are maddening, yet the trip playback and maintenance reminders have saved our skin a couple times - so I'm stuck using it, even if I grumble every outage.
Yesterday a driver missed a turn and the geofence alert popped on my phone within seconds - I rerouted him before the customer even called. For a dispatcher running 15 trucks in the Southwest, that instant geofencing has cut down on panic calls and saved hours, though the live map can lag when everybody checks in at once.
Dispatching 15 trucks across the Southwest for ten years, I finally bit the bullet and signed up for Verizon Connect. The monthly fee is higher than bargain trackers, but the fuel-tracking and route tweaks shaved roughly $1,200 a month and paid for themselves in under nine months - worth every penny.
Fifteen trucks, daily chaos - DispatchTrack's mobile app is the one thing my drivers actually keep open. The live-location updates are shockingly consistent here in the Southwest, cutting the nonstop “where are you” calls and letting us close deliveries faster.