Last month, when a stack of intermodal loads hit the system at midnight and needed billing first thing, TruckMate produced clean invoices by the next mornging with correctly matched tariffs and line items. Before, our old TMS plus a tangle of Excel macros left us chasing corrections for days; TruckMate's automated settlement rules cut that down to a few hours and removed the back-office chaos that used to eat my mornings. I run 35 trucks in the Southwest and seven years into this, that single improvement pretty much paid for the platform within weeks.
Jillian Kuhic
Member since January 2026
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100 reviews · average 4.4
Bottom line: Dossier's real-time odometer sync fixed the maintenance blind spots my old system couldn't catch. We used to rely on manual entry and delayed telematcis updates, which led to missed services and last-minute shop juggling; now the platform pings us immediately when mileage thresholds are hit, so scheduling isn't a scramble every month. After seven years managing a 35-truck operation in the Southwest, that one practical improvement saved us mony and cut unscheduled downtime.
I've used McLeod Software for four years. The price is steep - license and module fees hit hard up front - but the faster settlement cycle dramatically reduced our outstanding recievables and literally paid for itself in about nine months for our 35-truck operation in the Southwest; that single outcome made the expense worthwile. Support can be slow on some specfic billing quirks, yet for the cashflow improvement alone it's been a sound investment.
Funny enough, the auto-dispatch/load-matching module is what actually saved us the most time. With our 35-truck regional fleet in the Southwest it cut the manual route juggling - matching lanes to drivers by HOS and minimizing deadhead - and definately trimmed dispatch time on our busiest days. Setup was a bit longer and the UI can feel clunky for new users, but once tuned it's reliabe and accurate, so I'm giving it 4/5.
Six months in, I've used FourKites on a day-to-day basis. What made me happiest was the pre-built data-mapping templates and straightforward APIs - managing 35 trucks in the Southwest, we had live visibility on our main lanes in under two weeks with minimal IT disruption. There are still a few quirks: doccumentation left gaps and some Digital Worker actions needed manual tuning before dispatch would trust them, but the initial onboarding was far easier than I expected.
I manage a 35-truck fleet in the Southwest and have seven years overseeing regional and cross‑border runs. What really stood out was CargoWise's customs document automation - it pulls tariff data, auto-fills forms and e-files with authorities, cutting manual documenation time from days to hours. It's reliabe, reduced errors and freed my dispatchers to focus on exceptions rather than paperwork, though a couple of UI labels could be clearer.
...and when a late-night cross-dock threw us a PO mismatch, OpenText Business Network matched the invoice in under ten minutes and the driver was gone instead of sitting three hours - saved us detntion fees that would've hurt this month. The EDI reconciliation is what made me happiest; it's not flawless and the mobile UI is clunky and sometimes slow, but after seven years running a 35-truck fleet in the Southwest it's become a reliable part of our billing flow. Support replied fast when we needed partner ID mappings, so I give it four stars, just wish mobile was a bit snappier.
7 years we've had Infor in our stack, and a single scheduling failure last May rerouted ten loads to the wrong terminal and left four drivers stranded overnight. That mishap cost us roughly $11,500 in detention and contract penalties, and when I called suppport they punted to "data anomalies" while the planner kept proposing the same bad routes - the AI actually amplified the mistake. Corrections took days, a key customer left, and I can't justify keeping this in live fleet operations.
…Getting set up was bumpy at first, with data mapping that took a few late nights, but the Infios onboarding team was resposive and fixed the main issues quickly. Once the connectors started talking to our fleet of 35 trucks the day-to-day scheduling cleared up and I was particualrly pleased by the on-call support during the first week's cutover - it made the rollout actually manageable.
Bottom line: Transporeon saved us time during a chaotic double-booking day, cutting average dock wait from nearly two hours to about 45 minutes. Midweek a supplier sent two manifests for the same window and the yard management module automatically reallocated slots and showed realtime truck positions so we could reroute two loads without missing ETAs; that single feature made me a believer. The interface can be clunky at times and new disptachers needed extra coaching, but for yard coordination it's been a clear win.
Bottom line: getting started was much faster than I expected - we were live and moving loads in under a week. What really made me happy was the pre-built carrier connctions; they imported our rate tables and EDI settings so I didn't have to retype dozens of accounts, that saved us days. We run 35 trucks across the Southwest and the onbording rep patiently answered odd corner-case questions late at night, so the few hiccups were resolved quickly.
For 18 months I've used Detrack. Their support team answers fast - usually under 20 minutes - and last month they walked our tech through a tricky API mapping, stayed on the call until the data synced, and then folowed up the next day to make sure nothing regressed; that single level of attention saved me a ton of back-and-forth. With 35 trucks in the Southwest, that responce time really matters.