The speed at which they corrected a misrouted pallet impressed me most - it turned a near-disaster into an on-time delivery. During Black Friday our pallet of LED controllers was scanned to the wrong distribution node; within three hours FBA's inventory team located it, updated the SKU status and had it re-schedueled for same-day outbound, avoiding a large chargeback. I run a 35-truck fleet in the Southwest with seven years of field experience, so I know the cost of a late load; that kind of response won us credibility with a major retail partner and I was genuinely relieved - we even recieved a courtesy call confirming delivery.
Jillian Kuhic
Member since January 2026
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100 reviews · average 4.4
The JAS SmartHub live-visibility was the single feature that impressed me most. Its real-time ETAs and geofenced alerts cut down on status calls and let me re-scedule pickups on the fly - I manage 35 trucks in the Southwest and after seven years of juggling info from multiple carriers this clarity saved dispatch hours and eased planning. Only gripe is occasional lag when a small carrier's telemtry doesn't push through and we recived delayed updates, which is why I docked a star.
…and it actually held up when the schedule went sideways. I manage a 35-truck fleet in the Southwest, and the realtime visibilty gave me accurate ETAs when a carrier rerouted - that single thing kept a handful of loads from turning into headaches. Had one hiccup with an older carrier's updates lagging, so not flawless, but it worked when we needed it.
I've used FreightClub for three years. Their customer support has been the standout: a single dedicated rep who actuallly picks up the phone and triages exceptions fast, they rerouted a mislabeled LTL shipment the same day and saved our delivery window. On our 35-truck fleet in the Southwest that hands-on response cut down frantic dispatcher calls and kept drivers on schedule, which is worth alot to us.
...got into it late one afternoon and the onboarding rep actually mapped our carrier EDI in one call, which blew me away. The data-mapping wizard is the single thing that made setup painless - with 35 trucks we were tendering loads in about two wks instead of the usual month, save for a few manual field tweaks. Not flawless, there were a couple odd field mappings that took an extra hour or two, but the initial sprint saved us days and I was pleasently surprised.
Seven years into managing operations for a 35-truck fleet in the Southwest, I've learned to spot features that actually move the needle. Shiptify's live ETA feed with geofence alerts was the standout - a single dashboard shows on-time status and triggers when trailers hit or leave terminals, which cut our phone tag and reduced billing disputes; the GPS does drift sometimes in rural canyons though. Tracking has improved dispatch reliabilty, but the ping rate in low-signal areas could be better.
I've used Kaleris TMS for about 14 months. The routing and carrier tools do what they promise and tie into our yard system, but the subscription and onboarding costs are high and I struggle to justify the spend given only occasional measurable gains. For a fleet of 35 trucks with seven years in the business in the Southwest I'm genuinely torn - support is good and some workflows improved, yet the ROI is marginal so renewl is not a sure thing, definately not an easy yes.
Fleet manager for a 35-truck operation in the Southwest with seven years experience, I switched from a patchwork of spreadsheets and constant carrier phone calls to ShipHawk. What made me happiest was the automated carrier booking - misbookings and duplicated entries that used to be daily headaches are now rare and dispatch overtime has dropped alot. Integration with our order system took a bit longer than I expected, but the improvment in shipment predictability has already paid for itself.
…and honestly, getting our carriers connected was shockingly quick. I'm the fleet manager for 35 trucks, seven years in the biz, and the bulk-import tool let me map carrier accounts in a single afternoon - saved weeks of phone tag and emails that normally bury you. Printing labels worked first try and the UI is straightforward, no faffing about, though there were a couple tiny shippng field names that tripped me up.
Fleet operations for a 35-truck company in the Southwest forced us to watch costs closely. Logistically's pricing - straightforward per-load fees with clear tiers and no surprise modules - made budgeting simple, and the automated invoicing alone recouped the subscription cost inside two months. Given that quick payback, the subscription was unquestionably worth the expense; the predictable price structure is what made me happy, definately.
…the mobile app actually pushes status changes faster than our old system. I run 35 trucks across the Southwest and after seven years of juggling separate tools, the one-touch “Picked Up” button that auto-syncs ETA, POD and reciepts to the desktop is the single thing that made my day-to-day less frantic. It's mostly solid, though a few screens lag on older phones and the search can be finnicky - little annoyances but not dealbreaking.