that time a last-minute customs hold in Charleston threatened a Saturday pharma run, Maersk’s broker sorted the paperwork and secured release by midnight so our driver picked up on schedule. I manage 55 trucks across the Southeast and after twelve years in the business a single responsive contact plus their live-tracking updates cut hours of uncertainty and let me reassign drivers with confidence. Efficient, professional, and clearly prepared for tight timelines.
Abigayle Runolfsdottir
Member since January 2026
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100 reviews · average 4.4
I've used AIT for four years on our core lanes. On U.S. domestic moves they're usually reliable - pickups and deliveries arrive when scheduled, and the tracking portal helps when I'm managing a 55-truck fleet in the Southeast. International freight and customs have been inconsistent; two late clearances in the past year forced overnight reroutes and unexpected charges, so I'm genuinely torn: solid for routine runs but risky when border timing is critical.
Last autumn, during a regional cold snap, we had to reroute a full truckload on six hours' notice to avoid product loss. My operation runs 55 trucks in the Southeast and I have 12 years of experience. Americold's real-time portal showed open receiving and their North Georgia facility confirmed and accepted the trailer within 15 minutes, keeping temperature logs intact and saving the shipment.
After twelve years handling logistics for a mid-sized Southern fleet of 55 trucks, I depend on mobile tools that actually cut through the noise. Landstar's app nails one thing that matters: geofence-triggered status updates and clear ETA push notifications - my dispatchers stopped making routine check-in calls within a week, and that single change freed up real staff hours every day. The interface is uncluttered, updates arrive when expected, and that predictability has noticeably eased our daily operations.
...but what really tipped the scales was GEODIS's real-time visibility platform. After a decade-plus of juggling opaque EDI reports and last-minute phone calls with our previous provider, having live locations and instant exception alerts for our 55-truck fleet changed how I plan daily loads. The instant alerts cut dwell time at customer docks and saved our dispatchers hours each week - that single improvement justified the move.
…the mobile app's photo proof-of-delivery feature actually saved me an hour today. Its instant upload with embedded timestamps and GPS made a disputed delivery trivial to settle, and drivers can send a clear record without digging through screens. After twelve years managing a 55-truck fleet in the Southeast, that immediate sync cut our reconciliation time in half.
After twelve years managing a 55-truck fleet in the Southeast, I engaged NFI last quarter to cover overflow during our busiest month. Their base rate per mile was middling compared with spot quotes, but clear accessorials and a consistent fuel surcharge made invoices predictable - predictability, plus one avoided detention charge thanks to their real-time tracking, made the service worth the slightly higher sticker price. I give them 4/5 because the price-to-pain ratio favored NFI for planned overflow, though I’ll still shop around on long-term dedicated lanes.
What convinced me was the pricing - straightforward per-mile rates and predictable monthly invoices that kept our budget intact. Managing a 55-truck fleet in the Southeast for twelve years, I found their per-mile numbers competitive against regional alternatives and the billing cadence made cash-flow planning simple. A handful of accessorial fees and occasional chargebacks reduced realized savings, which is why I rate them four out of five.
...felt like night and day compared to what we had before. After twelve years running a 55-truck operation in the Southeast, the live tracking and centralized platform stood out - dispatcher phone time dropped noticeably and ETAs became trustworthy so customers stopped calling us for updates. Scheduling is cleaner and we’ve had far fewer missed windows than with our previous partner.
...and when a jackknifed trailer shut down I‑75 and blew our delivery window, RXO's live ETA update - followed by a coordinator who reallocated the load within the hour - kept us from incurring a $1,200 detention fee. My fleet of 55 trucks in the Southeast has seen plenty of chaos, but that single automated alert and the quick manual backup changed the outcome. Calm, professional response; that feature is the reason we keep sending them our tougher loads.
Real-time tracking and timely exception alerts were night-and-day compared to our old provider. After 12 years managing a 55-truck fleet in the Southeast, the drop in dispatcher call volume and the clearer ETAs made daily routing far easier to manage. Integration with some final-mile carriers still needs polish, so we still do occasional manual follow-ups, which keeps this at four stars for now.
…and their support actually picked up at 11:20 p.m. when a storm wrecked our pickup window, which felt like a small miracle. One rep stayed on the line, tracked down a replacement carrier and negotiated an adjusted arrival so my drivers avoided hours of detention; that single, persistent point of contact made all the difference. I run a 55-truck fleet in the Southeast with 12 years in the business, and that level of customer service secures our continued business with Uber Freight.