Abigayle Runolfsdottir's review of Uber Freight
…and their support actually picked up at 11:20 p.m. when a storm wrecked our pickup window, which felt like a small miracle. One rep stayed on the line, tracked down a replacement carrier and negotiated an adjusted arrival so my drivers avoided hours of detention; that single, persistent point of contact made all the difference. I run a 55-truck fleet in the Southeast with 12 years in the business, and that level of customer service secures our continued business with Uber Freight.
