…the support team actually picks up the phone. Owner-operator, two trucks, 11 years up in the Northeast - I had an EDI hiccup one night and the rep stayed on the line, walked me through the fix, and emailed a screenshot so I wouldn't have to guess later. Made my week.
Mariana Ortiz
Member since January 2026
Activity
Reviews88
Helpful0
Reviews
88 reviews · average 4.2
Two trucks, eleven years on northeast runs - moving from the clunky, hand-keyed system we used before to TMW Suite felt like finally getting power steering. Settlement automation is the star: what used to eat up two full days of invoices now clears overnight and getting paid on time changed how I price loads. Learning curve was real, but after a week it made life a lot easier.
Bottom line: getting Navisphere up and running was way easier than I expected. Their onboarding rep literally hooked up my two primary carriers and had event feeds showing up in the dashboard by the end of the day - huge for a two-truck outfit like mine. There was a tiny snag with one carrier's status codes that took an afternoon to sort, but support fixed it fast and I was off and running.
Eleven years running two trucks out of the Northeast taught me to stop trusting late-night spreadsheets and chasing carriers by phone. Before FourKites I was always reacting; what made me smile was the AI digital workers - they flag trouble early and push reroute suggestions to carriers, which saved me a detention bill last month. Not perfect (a few small carriers still ignore the updates), but way better than the old routine.
Never thought an app would actually quiet my phone, but project44's mobile ETA push alerts do exactly that. They ping me when arrivals shift so I stop chasing drivers or relaying guesses to customers. With two trucks and 11 years running Northeast lanes, that one little feature saves me real time and fewer headaches.
I've used it for three years and the live multi-modal tracking is the feature that actually changed how I run loads - seeing truck-to-rail-to-vessel handoffs on one timeline and watching ETAs adjust in real time stopped me from calling brokers every hour. I'm an owner-operator with two trucks in the Northeast and 11 years in the business, and that single-shipment view saves me literal hours each week. It can be a touch slow on weak cell signal, but otherwise it's solid and keeps my day manageable.
I've used Infor's mobile app for about 18 months. What really sold me was the photo proof-of-delivery - it stamps GPS and time on pics and queues them when you're offline, which is huge for rural drops where I lose signal a lot. The interface can be a bit sluggish and menu labels are confusing sometimes, but as a two-truck owner-operator with eleven years working the Northeast, that POD feature alone has cut my paperwork way down.
…thought it’d be one of those fancy systems that only makes sense for big fleets, but the price was smarter than I expected. The automated billing killed half the disputes and got invoices paid faster - it paid for the subscription in about three months. Two trucks and 11 years in the Northeast, and I’m glad I didn’t overpay for stuff I’ll never use.
When a Friday night reroute dumped two last-minute loads on me and the appointment system froze, I called support and expected the usual hold music. Renee stayed on the line, rebooked the yard windows, pushed the updates through the network and even followed up with a confirmation text - kept me from losing a night's pay. I run two trucks around the Northeast and after 11 years on the road that kind of real, patient follow-through is gold.
I've used Trimble for four years. When a Nor'easter shut down half the highways last winter, the live tracking and dispatch updates kept my drivers moving and my planned runs from falling apart. Payments and settlements hit on time every week after the storm - that's why I stuck with it.
Two trucks, eleven years on the road in the Northeast - that's my setup. Last month their system auto-matched us to a tight delivery window in Boston, then a last-minute reroute threw the dock into chaos; the app froze my ETA so we showed up late and sat three hours while the slot vanished and the dispatcher shrugged. The visibility logs did help when we disputed detention charges and got a credit, but that mix of solid billing tools and flaky live updates left me pretty torn.
I've used it for 3 years. For a two-truck operation the subscription felt like a splurge at first, but the dock-scheduling feature cut my wait times so sharply that detention fees practically disappeared - it paid for itself in under a year. If you’re watching the bottom line, that one change made the price worth it for me.