Decent, but not always consistent. I like being able to message dispatch in the same place I’m checking my stops. The GPS updates sometimes lag for me, which gets a little annoying.
Kaya Hahn
Activity
Reviews
59 reviews · average 3.7Pretty good, but not always smooth. I like seeing the trip progress update in real time, especially on busy days. Sometimes the ETA shifts around more than I expect, so I still double check.
Setup was easier than I expected. I got my truck info entered without hunting through menus, and it started giving clean directions right away. The first run took a bit to get used to, but it was fine.
Honestly, the stop status updates are smooth. I just tap when I arrive and when I am done and it keeps things tidy. Only gripe is it takes a second to load sometimes, but it is not a deal breaker.
Super handy for multi stop planning. I can throw in a bunch of stops and get a clean route without much fuss. The only small gripe is it takes a minute to get used to where everything lives.
Decent GPS tracking, but not perfect. I like being able to see where the driver is without calling them, but sometimes the location lags and I’m not sure if it is the phone or the app. It is fine, just not as smooth as I hoped.
Really happy with the dispatch control tools. I can move jobs around quickly when a driver calls in, and it feels intuitive without digging through menus. I wish the screen had a couple bigger buttons, but it is still smooth.
Mostly fine, a little inconsistent. I like having the timestamps right there when I complete a stop. But every now and then it feels slow to refresh and I have to try again.
Good client portal experience. We let customers enter their own orders and I do not have to walk them through it much. I wish the portal branding options were a little more flexible, but it works.
Pretty solid tracking most days. I like how the delivery status updates usually keep up with what our customers are seeing. A couple times the scan info lagged, but overall I trust it.
Honestly, the stop list drove me nuts. I kept having to tap around to find the next stop, and it felt way too fussy for a busy day. I expected it to be smoother.
Pretty smooth for capturing pallet info. I can snap pics and grab the measurements without messing around with tape measures. Only nit is it took me a day or two to get the flow down.