Very solid for proof of delivery. I can capture the POD event without much fuss, and it is easy to follow even for me. The only thing is it can be a bit confusin at first.
Emerson Towne
Activity
Reviews
71 reviews · average 2.7Disappointing driver messaging experience. We attempted to rely on the mobile workflow, but messages did not feel clear and it was hard for me to tell what was completed. I may be missing somthing, yet it caused confusion.
Simple, but I had to learn it. I can communicate with dispatch without confusion, which I appriciate. The wording on a few buttons is a little unclear to me.
Helpful for routing, but a bit fussy. I can plan multi stop trips without much trouble, yet the screens feel clutterd to me. It works, I just wish it was more strightforward.
Frustrating on restricted roads. I was still routed toward a road that looked like it had truck limits, and that made me nervous. Maybe I set somthing wrong, but I expected it to be more clear.
Not very friendly during setup. I kept missing a couple steps in order entry, and it would not accept the job. The instructions were not super clear to me, so I got frustated.
Very disappointing and confusing. I could not get the delivery proof to capture right, and it kept sending me back to the same screen. I am not very techy, but this shoudnt be that hard.
Very frustrating to learn. I struggled to figure out where to confirm the pickup, and the wording confused me. I kept making the wrong tap and had to start over agian.
Very disappointed with the delivery updates. I kept checking and the status would not change, then it suddenly said delivered. I do not trust it, and its super frustratng.
Very disappointing in daily use. I could not get the app to capture a signature at the stop, and it kept making me try again. I am not very technical, so this was realy frustrating.