Emerson Towne's review of Courier Connex
Not very friendly during setup. I kept missing a couple steps in order entry, and it would not accept the job. The instructions were not super clear to me, so I got frustated.

Not very friendly during setup. I kept missing a couple steps in order entry, and it would not accept the job. The instructions were not super clear to me, so I got frustated.
Disappointing proof of delivery flow. We repeatedly had issues with signatures and photos not attaching correctly to the completed delivery, and I had to recheck records manually. For day to day operations, that is an unacceptable reliability gap.
Buggy GPS updates most days. I can tell it is trying to track in real time, but the location refresh lags or jumps around, which makes me second guess what I am seeing. With how cloud based it is, I expected tighter consistency.
Reporting is solid and easy to read. I use it to review delivery activity without digging around.
Rate it, and the next carrier reading this page sees what you found.