Buggy GPS updates most days. I can tell it is trying to track in real time, but the location refresh lags or jumps around, which makes me second guess what I am seeing. With how cloud based it is, I expected tighter consistency.
Disappointing proof of delivery flow. We repeatedly had issues with signatures and photos not attaching correctly to the completed delivery, and I had to recheck records manually. For day to day operations, that is an unacceptable reliability gap.
Reporting is solid and easy to read. I use it to review delivery activity without digging around.
Pretty good for barcode scanning. I am not great with apps, but I could scan packages and it usually picks it up fast. Once in a while it takes a second try and that’s a little anoying. Overall I’m happy with it.
Rate it, and the next carrier reading this page sees what you found.