Bottom line: MetroMax pulled a last-minute backhaul out of thin air and saved me a wasted layover. I got unloaded in Albany at 10pm, my next broker ghosted me, and one call to MetroMax had a paying run to Boston lined up within an hour - they even pushed for a few extra dollars when the broker stalled. Nine years on the road in the Northeast and that quick find (plus actually following through) is why I keep them on speed dial.
Caterina Mraz
Member since January 2026
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91 reviews · average 3.4
Nine years on the road in the Northeast, I gave Trucking42 a spin hoping to fill some deadhead miles. Paid the monthly fee and spent two afternoons chasing what looked like decent runs only to find rates $50–100 below market once you actually talked to the broker - not worth my fuel or the app cost. Interface was fine, but money talks: it saved me nothing and ended up costing time and cash, so I canceled the subscription.
Bottom line: customer support is awful - their “help” cost me a delivery and a $500 detention fee. Been hauling around the Northeast for nine years, and when the app froze and wouldn't assign a dispatcher the chat bot spat canned replies, a rep promised a callback that never happened, and we missed the pickup window. Nobody took ownership, I lost time and money, and having to untangle the mess myself was the worst part.
I've been using Teletrac Navman for about a year and a half. Compared to the old Fleetmatics box we had, the GPS locks on better - it actually picks up when I'm tucked into those tight warehouse lanes - but it also spits out a ton of nitpicky alerts for slight speed changes that just clutter the manager's inbox. After nine years driving in the Northeast I'm honestly torn: it gives useful detail when you need it, but the app/reporting can be clumsy and feels more like nagging than help sometimes.
The install was shockingly quick - stuck the little unit under the dash and had live location showing on the app in about 15 minutes. After nine years on the road in the Northeast, I appreciated not having to wrestle with complicated setup, though I did need one short call to support to finish account activation. Gave it four stars because the alert settings are a bit buried, but getting started was smooth.
Nine years on the road in the Northeast and I still get surprised by weather and truck quirks. Last February the temp started climbing on a wet I-84 and the dash lit up - GPS Insight pushed the fault code and a live location to dispatch, and a shop met us with the right part before we even cooled down. That fault-code-plus-exact-GPS moment saved us from a tow, and I was genuinely relieved.
Half the time the app pins me right on the road and the route replay actually helps, but other times it freezes when I'm trying to log duty status and the drive-time stamping turns into a headache. After nine years driving around the Northeast I can forgive a little lag, but getting dropped in tunnels and slow menus during tight stops wears thin fast. It's company-mandated so I use it every shift - some days it's perfectly usable, other days I'm waiting and wondering why the mobile app feels like an afterthought.
...plugged the Azuga OBD-II dongle into the truck between runs and it was live in under 10 minutes - GPS and driver ID popped up on my phone before I finished my coffee. After nine years hauling in the Northeast, that quick activation was what made me happy; saves time and headaches on a tight schedule. The dashboard setup was straightforward enough, nothing fancy but it did the job.
What I love most is the app's live map - it pins me dead-on even in sketchy alleyways. After nine years driving around the Northeast, that kind of accuracy saves me from a dozen back-and-forth calls every week. The interface is simple too: big buttons and a one-tap trip start/stop so I can handle it between stops without slowing down.
I've used it for eight months and paid roughly $300 a month for three trucks. The tracking kept glitching, ETAs were wrong so I ate customer credits and slow support meant that $300 felt like a recurring penalty instead of something that earned its keep. After nine years driving the Northeast I can tell when a tool is overpriced - this was expensive for what it actually delivered.