Used Cargo Chief for 18 months. After 20 years on the road I trusted a match that showed confirmed pickup - I drove two hours only to find the load had been booked elsewhere because the platform hadn’t synced with the broker’s TMS; sat three hours, lost a day’s pay and about $375 in deadhead, and support's answer was basically “sorry, not our problem.”
Clyde Rosenbaum
Member since January 2026
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89 reviews · average 2.8
Twenty years behind the wheel in the Midwest taught me what a brokerage tool should actually save me, and DAT Broker TMS made onboarding feel like punishment. The initial setup dragged on for two weeks, carrier uploads failed repeatedly and support shrugged - I missed loads and lost nearly a week’s pay trying to untangle it.
...thought it would be better than the old TMS we used - wrong. After twenty years on the road the system I left let me pull a rate and dispatch in under a minute; BrokerWare makes me tap through six screens, misrates loads (twice this week) and one snafu cost me a $350 detention fee and a pissed-off broker.
The price is the worst part - steep setup and per-carrier fees plus a monthly bill that never delivered value. After 20 years on the road doing Midwest runs, slow support and flaky tendering made us miss loads and eat payroll; not worth it, cost my small outfit a couple thousand before we ripped it out.
Used Turvo for three months. Getting started was brutal - verification hung for two weeks, their carrier packet wouldn’t accept my USDOT number, support replied days later and by then I’d missed two loads and lost pay; as a company driver with 20 years on the road I can’t afford onboarding that eats up worktime.
Used it for six months. The mobile app is clunky and keeps dropping connection mid-route - POD uploads and status updates fail and it crashed twice the morning of pickups, which cost me two detention days and extra paperwork; after 20 years on the road I don’t need software creating more headaches and lost pay.
...IFTA reporting looked fine until audit - the mileage tracker duplicated border miles and attributed chunks of runs to the wrong state. After 20 years behind the wheel, spending a Saturday fixing their export and paying a $150 late fee felt needless and infuriating.
The mobile app is handy when it works - syncing a last-minute load change to dispatch and pay in seconds really cuts down on paperwork. But out on Midwest runs it reloads randomly, photo uploads stall at truck stops, and I still end up calling the office more than I'd like.
Disliked: subscription fees and low pay - what I paid the platform in a month was more than half the revenue from the few loads I found. After two decades on Midwest routes, I can't justify paying for leads that send me to lowball hopper jobs and extra deadhead miles that cost more than the freight paid.
20 years on the road in the Midwest, mostly running company trucks and regular dead-zone country. PeopleNet's mobile app actually saves my duty-status changes and notes when I lose signal and then syncs everything clean once I'm back online - that alone keeps HOS paperwork from turning into a headache; the only annoyance is it can be sluggish to open sometimes.
Twenty years hauling freight across the Midwest, I expected an upgrade from the old TMS - instead TruckMate's dispatch screen lagged on my tablet so badly we missed pickups and had to reroute on the fly. Invoicing and settlements also took twice as long to reconcile, which meant delayed pay and extra hours on paperwork; the simpler system I left at least got me paid on time.
Twenty years on the road in the Midwest has taught me to watch every dollar, so I was skeptical when management signed us up for Dossier. After one season the asset visibility stopped us from buying two premature engines and cut overtime chasing breakdowns - it paid for itself, so even though the price isn't bargain-basement, it's worth it for fleets that need that one clear win.