The predictive market pricing is the best part - it actually mirrors live rates and saved me an hour a day compared to scrolling DAT and making cold calls. I run two trucks in the Midwest and more loads get confirmed faster, though the interface could use a tidy-up.
Elyssa Schulist
Activity
Reviews
89 reviews · average 4.3Bottom line: the DAT Broker mobile app actually saves me time every day. Uploading POD photos and flipping a load to "delivered" from the cab takes 20–30 seconds and it shows up for the broker and the customer right away - keeps me running two trucks without having to babysit paperwork.
Fifteen years on Midwest lanes running two trucks taught me to watch costs; Turvo's sticker price made me hesitate. That said, the way it handles BOL exchange and lets me close out loads faster cut my admin time by enough that the monthly fee actually pays for itself - still spendy, but worth it for the fewer late payments and less phone tag.
...finally found an app that makes doing PODs from the cab not a pain - snap a photo, tap 'complete', and the invoice draft shows up in Transport Pro within minutes. Saved me a late-night stop in Des Moines last week; my two trucks run smoother now and I actually slept.
Two-truck owner-operator in the Midwest with 15 years on the road - RigBooks' support picked up my 7 p.m. call, walked me step-by-step through a messed-up IFTA report and stayed until the upload went through. Saved me a week of paperwork and a ton of stress.
...the app actually saved my day when I had zero bars on a gravel road - the offline mode let me log PODs and notes, then synced when I hit service so I didn't have to call in. Been running two trucks for 15 years in the Midwest, and that one feature alone keeps me on ITS Dispatch.
Support was the thing that won me over - a rep jumped on a screen-share and fixed a payroll/billing mismatch in under an hour. I run two trucks in the Midwest with about 15 years in the business, and that kind of follow-through keeps me paying the monthly bill.
...last winter my backup bailed an hour before a northbound run and I had to flip things fast - Dr Dispatch let me reassign the load, send the new driver his pickup info, and spit out updated BOLs before my coffee cooled. Two trucks and 15 years in the Midwest later, that two-minute save was worth the subscription.
The mobile app is useless - glitches left us stuck an extra 90 minutes and cost me a missed pickup plus a customer chargeback. We’re a two-truck owner-operator outfit in the Midwest and the drivers had to reboot constantly because PODs wouldn’t sync and the GPS jumped around, so the ‘real-time’ tracking felt like fiction and our invoicing was shoved weeks behind.
Plugged the unit in and - no joke - phones paired and the app auto-registered both trucks in under an hour, which was a huge relief after 15 years on the road as an owner-operator in the Midwest.