Total Quality Logistics (TQL)

3PL & Logistics

3.720 reviews

3.7Great

20 reviews

5

30%

4

30%

3

25%

2

10%

1

5%

What is Total Quality Logistics (TQL)?

Total Quality Logistics (TQL) is one of the largest freight brokerages in North America, offering full truckload, less-than-truckload (LTL), intermodal, and managed transportation services. TQL connects shippers with a vast carrier network through its proprietary TQL TRAX technology, providing visibility, tracking, and digital freight tools. The company supports shippers across various sectors including retail, manufacturing, and food distribution.

Reviews (20)

Last Thursday a refrigerated load went radio-silent for three hours and I couldn’t get the driver; TQL TRAX pinged the trailer, showed location and temperature updates in real time, and we rerouted before the goods warmed up - saved the customer a ton of headache. Their live tracking is the one feat...

Bottom line: TQL's customer support actually moves the needle - reps pick up and stay on an issue until it's fixed. I run 15 trucks in the Southwest and one rep's hustle on a late Phoenix pickup (called the carrier, updated TRAX, and got detention approved) turned a potential four-hour sit into abou...

Midwest fleet manager here - 120 trucks, 25 years in the game. TQL hooked us up plenty of times when we were tight on capacity, pulling through on short-lead runs that otherwise would have stranded loads. But when things go south - carrier no-shows or last-minute reroutes - their response can be mad...

See all 20 reviews →

Reviews (20)

Last Thursday a refrigerated load went radio-silent for three hours and I couldn’t get the driver; TQL TRAX pinged the trailer, showed location and temperature updates in real time, and we rerouted before the goods warmed up - saved the customer a ton of headache. Their live tracking is the one feat...

Bottom line: TQL's customer support actually moves the needle - reps pick up and stay on an issue until it's fixed. I run 15 trucks in the Southwest and one rep's hustle on a late Phoenix pickup (called the carrier, updated TRAX, and got detention approved) turned a potential four-hour sit into abou...

Midwest fleet manager here - 120 trucks, 25 years in the game. TQL hooked us up plenty of times when we were tight on capacity, pulling through on short-lead runs that otherwise would have stranded loads. But when things go south - carrier no-shows or last-minute reroutes - their response can be mad...

I've used TQL for about five years. The TRAX tracking is a step up from the small brokers I started with, and loads into California run pretty steady, but after 25 years running three trucks in the Pacific Northwest I miss the quick, honest phone calls - too many surprise accessorials and slow deten...

Seven years running my own truck in the Northeast, I needed a broker that actually picks up the phone. Getting started with TQL wasnt perfect but way easier than I expected - a rep called same day, set up my acct and walked me through TQL TRAX so I could see loads on my phone. The app demo made me h...

I've used TQL for eight years. Last December, when an inbound refrigerated load lost its carrier two hours before appointment, TQL located a replacement and had a truck rolling within 90 minutes - TQL TRAX provided minute-by-minute updates that kept my operations team calm. With a 30-truck fleet and...