Arielle Schiller's review of OnTrac
Delivery status messages are often unclear to me. I check and still cannot tell if it is actually out for delivery or just moving through the network. That uncertainty is frustrating.

Delivery status messages are often unclear to me. I check and still cannot tell if it is actually out for delivery or just moving through the network. That uncertainty is frustrating.
Notifications are the part I like most. I set them up for a few recurring shipments and I appreciate getting delivery status changes without constantly checking. The messages are usually clear and easy to understand. Occasionally I get an update later than I want, but it still helps me keep an eye on key packages. Overall it feels dependable for day to day monitoring.
Simple tracking that I can follow. I do not need anything fancy, and I can see where a package is without digging around. The only minor issue is that some updates come later than I expect.
Delivery status updates were not dependable in my experience. I had several shipments where the information did not reflect what was actually happening. That gap makes it hard to communicate confidently.
Rate it, and the next carrier reading this page sees what you found.