Notifications are the part I like most. I set them up for a few recurring shipments and I appreciate getting delivery status changes without constantly checking. The messages are usually clear and easy to understand. Occasionally I get an update later than I want, but it still helps me keep an eye on key packages. Overall it feels dependable for day to day monitoring.
Simple tracking that I can follow. I do not need anything fancy, and I can see where a package is without digging around. The only minor issue is that some updates come later than I expect.
Delivery status updates were not dependable in my experience. I had several shipments where the information did not reflect what was actually happening. That gap makes it hard to communicate confidently.
Fast ground delivery in the West is the big win. We run a lot of regional parcels, and I like that most shipments move quickly without needing air service. I watch the tracking closely and it usually lines up with what we see in transit. When it does slip, the status can lag behind the real world for a bit. Still, for western routes, I am generally happy with the speed.
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