Larissa Lemke's review of Trucking42
After nearly 18 years running a 50-truck fleet across the Northeast, I switched to Trucking42 when we needed last-minute loads and capacity fast. Support was the bottleneck - chat was down during peak booking times and email tickets sat for days while loads vanished, which cost us thousands in detention and deadhead miles. I was promised callbacks twice that never came; when someone finally answered they couldn’t pull up the activity log and blamed a “system lag” instead of owning the mistake. The platform’s listings are okay, but their customer service turned a salvageable situation into extra pay and lost time. Two stars until they get real, accountable support staff who follow through.
