Mae Kris's review of Trucking42
When a broker disputed an invoice and held two of my rigs up with paperwork on a Saturday afternoon, I called Trucking42 support expecting a long wait. To my surprise an agent picked up quickly, stayed on the line, and even set up a three-way with the broker so we could sort the issue in real time. That rapid escalation and the rep's practical knowledge of carrier-broker disputes is what made me happiest - it freed the trucks within an hour and likely saved us a day of downtime. The platform's load posting can be a little clunky when you're adding availability for many trucks at once, and alerts sometimes show up late. Still, for a Northeast fleet of 150 trucks that needs reliable back-office support, their customer service is worth the four stars.
