Dahlia Sanford's review of Priority1

Felicity FayJan 2026

18 years runnin' a one-truck outfit in the Southeast and after switching brokers more times than I can count, I tried Priority1 and it cut my booking headaches way down. Their cloud TMS gave instant quotes and live tracking so I could book and roll - night and day from the old broker who kept me on hold, realy made me smile.

Zola WeberJan 2026

Last November, in the middle of a heavy storm, a 10-pallet LTL load bound for Birmingham was misrouted to Kansas City and the consignee was approaching a two-hour dock cutoff. Priority1's cloud TMS flagged the error immediately, my dispatcher re-rated and tendered an interline correction in about 45 minutes, and by the time I spoke to the consignee we already had an updated bill of lading and a new ETA - my operation runs 60 trucks, so that turnaround mattered. Their support rep stayed on the line until proof of delivery posted; the only ding was a small billing discrepancy that took a day to sort, so four stars.