Jillian Kuhic's review of Priority1
Fleet manager for a 35-truck operation in the Southwest, I ran into trouble when a carrier mix-up left six LTL shipments stuck at a terminal for two days. Priority1's cloud TMS let me pull exact routing history and their rep lined up replacement capacity within hours, moving five of the six loads the same afternoon - that quick recovery saved us from hefty detention fees. Communication on the invoicing side was a bit messy afterwards and I had to chase a reciept, but overall the operational fix was spot on.
