Status updates sync cleanly. I like that when I update pickup or delivery status on my phone, it reflects back in the main system without weird delays. The flow feels consistent across different job types we run. It has enough confirmation prompts to avoid accidental taps, but not so many that it slows me down. I did have to learn where the status buttons were at first.
Arnulfo Dicki
Activity
Reviews
67 reviews · average 4.3Solid visibility, but the GPS can drift. I like that our location updates come through in near real time, and the breadcrumb trail is useful for checking where a truck actually was. That said, I have seen the map position jump around in dense areas and it makes me second guess the update. When it is stable, it is accurate enough for daily ops. I just wish the location refresh was more consistent.
Rock solid visibility end to end. I watch live tracking and ETA updates all day and the data stays consistent across the views. The routing view matches what our dispatchers expect, and the operational dashboards are easy to slice by unit and timeframe. I like digging into driver performance trends without jumping between screens. My only nit is the amount of customization options can take a minute to dial in.
Navigation feels dependable most days. I like that I can see my assigned route clearly, then jump straight into directions without extra taps. Updating each stop status is quick, and the proof of delivery capture is consistent on both my Android and a spare iPhone we keep in the cab. The live progress sharing is accurate enough for what our dispatch expects. My only gripe is it takes a few seconds to refresh when I come back from a dead zone.
Love the proof of delivery flow. I have drivers grab a signature or photo and it shows up right away in the record, which keeps things tidy. The steps are simple enough that nobody fights the app. I did run into one hiccup where a photo did not attach on the first try, but retrying fixed it. Overall, I trust it for closing out stops cleanly.
Really clean event tracking in the field. I rely on the timestamped pickup and delivery entries because they match what actually happened when I am on site. The signature capture has been consistent for me, even on longer days with a lot of stops. Photo capture is also straightforward, and I can attach what I need without digging through menus. My only gripe is the UI feels a little plain, but it is functional.
Dispatching feels organized and predictable. We set up our job flow and I can assign work without bouncing between separate tools. The driver location updates are clear enough for me to sanity check routes during the day. I also like that the order entry from the client side stays in the same system, so I am not retyping basic details. The only nit is that the setup took some trial and error before it matched our process.
Decent tracking, inconsistent detail. I can pull up a shipment quickly and the status usually matches what I expect. However, the update cadence can be uneven, with long gaps between scans. When something is in transit, I want clearer progress than a single generic state. It works, but I would not call it reliable in every lane.
Solid reporting once you get into it. I use the performance reports to review how the day actually went compared to the plan, and the views are detailed enough for my questions. I like that I can drill into a route and see where the timing drifted. The export is workable and the numbers have been consistent with our telematics feed. It is not the prettiest interface, but it is functional. I would like a few more presets so I do not rebuild the same report each time.
Solid real time tracking feedback. I like being able to see my own movements reflect in the app without having to guess if it is working. On Android, it updated smoothly while I was running stops and I did not notice lag when checking my location trail. I also appreciate that it stays consistent when I switch between jobs during the day. The map view could be a little clearer in bright sunlight, but overall it is dependable.
Great visibility on delivery proof. We use photos and signatures with timestamps, and it is easy to pull up a specific stop when a question comes in. GPS location attached to the delivery record has been consistent for us. The dashboard view could load a bit faster on busy mornings, but it has been reliable. I like that everything is cloud based so I can check it from different machines without fuss.
Really impressed with the capture accuracy. I like how the system consistently grabs dimensions and weight without me double checking every pallet. The photos are clear enough that we can reference what actually shipped when something looks off. I also appreciate that the shipment details flow into our warehouse and transportation systems without extra typing. Small nit, I had to tweak a couple data fields to match how we label freight internally.