Pretty confusing right out of the gate. I tried to follow it but I kept getting lost between the routes and the driver updates. The phone app kept asking me to tap through stuff I did not understand. I gave up after a couple days.
Norbert Blick
Activity
Reviews
69 reviews · average 2.5Kinda frustrating most days. I tried updating delivery status and it did not sync right away, so I was left wondering if it went through. I am not super techy, so I just want it to be obvious.
Pretty rough for everyday use. I kept getting lost in the back office screen and could not find where yesterday’s deliveries went. I’m not super techy, so it just felt confusing.
Okay tool, not totally foolproof. I like that it records the weight without me writing it down. But sometimes it feels picky about where the pallet sits, and I have to redo it.
Just not for me. I tried to use the analytics view and it felt overwhelming and hard to understand. I could not tell what I was looking at most of the time.
Honestly pretty frustrating to set up. I tried to get the trackers going and I kept getting lost in the steps. I gave up and just went back to what we were doing before.
Honestly just annoying to use. I tried setting up routes and kept getting confused by the screens. I am not super techy and it felt like too much.
Not a fan of the customer alerts. We set them up, but I still got complaints that updates were confusing. I just want it to be simpler to message people.
It is okay for basic updates. I can see delivery status and send notifications, which is nice, but I get lost when I need to change anything beyond the basics. I wish the screens were a little simpler for someone like me.
Not happy with the notifications. I set them up and still had customers telling me they did not get updates. I do not want to babysit that.
Decent once it is running. I like getting the delivery messages, but I still get lost jumping between screens.
Kinda confusing right out of the gate. I tried to follow the tracking updates, but I kept getting lost in where to look. I just wanted simple shipment progress without so much clicking.