Decent visibility, but not consistent. I appreciate seeing live delivery status as I work through stops. However, I have noticed occasional delays before the status reflects what I just did.
Sebastian Renner
Activity
Reviews
54 reviews · average 2.5Clear visibility, but not always timely. I appreciate being able to view delivery progress in real time, however the updates occasionally lag before showing the latest change. It is acceptable, though not perfect.
Generally reliable, with a few hiccups. I like that job details stay current while I am on the road. However, the location updates did not always refresh as quickly as expected.
Disappointing and a bit frustrating. I ran into several listings that did not clearly match what I searched for, which made the process feel unreliable. I expect better accuracy when I am looking for specific routes or job types.
Very reliable for tricky filings. I used their compliance specialists for a biennial MCS-150 update and the instructions were clear and careful. The process felt controlled instead of confusing. My only nit is I would like slightly faster confirmation once everything is submitted.
Professional and reliable on licensing guidance. I received clear instructions and the tone stayed respectful throughout the process. I would have preferred more proactive updates, but the information itself was accurate.
Decent support with some delays. I worked with them on registration paperwork and the instructions were clear, which I appreciated. However, the response time on one status update was slower than expected.
Not satisfied with the registration handling. I had to repeat the same details more than once, which should not happen. The back and forth made the whole start up feel messy.
Reliable assistance with starting the business. The LLC formation portion was handled in an orderly manner and the instructions were clear. I did have a small concern about the pace of updates, but the information was accurate.
Decent card program, but not perfect. I like being able to review the transaction details for our fuel stops in one place. The spending controls took some trial and error to set up the way we wanted.
Overall, I am dissatisfied with the reporting. I reviewed the transaction details and found the way spending is summarized to be difficult to interpret. I need clearer context to reconcile purchases without second guessing the categories.