Reliable assistance with the initial filings. I found the process orderly and easy to follow, and I appreciated the professional communication. My only critique is that I would prefer a clearer timeline at the start.
BL
Brad Lebsack
Member since January 2026
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Reviews64
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Reviews
64 reviews · average 3.7
Straightforward setup and onboarding. I was able to get started without much confusion, and the basic steps were clear. The initial verification felt slightly slow, but it completed without issues.
Useful metrics, but not always intuitive. I appreciate having fuel consumption summarized per vehicle in one view. However, I found the navigation a bit cumbersome until I learned where everything was.
Dependable reporting for fuel spend. We use it to review consumption trends, although it takes some learning to interpret the more detailed charts.
Overall, the purchase controls are effective. I appreciate being able to set spending limits and keep fuel buys within what we expect. It works well across the Love’s network, though I would like fewer clicks to check recent activity.
Decent experience, with one annoyance. I find the general layout straightforward, but a few labels are not very clear. I had to double check myself more than I expected.
Disappointing fraud controls in practice. I attempted to set tighter restrictions, yet the settings were not as clear as expected and I lacked confidence they were applied correctly. For a payment tool, I need more certainty and clearer feedback.
Very reliable for fuel controls. I like being able to set purchase limits and restrictions so fuel spending stays within our rules. The reporting is clear enough for me to review without extra help. My only nit is it took a little time to learn where everything was.
Analytics are useful but somewhat dense. I can see patterns in our fuel spend, and I appreciate having the information in one place. However, I find the views take time to interpret, so we do not check them as often as we should.
Generally reliable for fuel purchases. I appreciate the clear transaction details when reconciling charges, but the spending controls took some time to configure correctly. Once set, it is consistent, though not especially intuitive at first.
Decent for document uploads, but not always intuitive. I can get the paperwork submitted, yet the steps feel a bit unclear the first time through.
Professional and consistent experience overall. I appreciate being able to communicate and keep shipment notes in one spot when working their freight. My only reservation is that access is limited to approved carriers, so it is not useful outside that lane mix.