The morning we had to rebuild an account after a carrier contract change and needed labels before the 9am dock window, nShift was up and running faster than I expected. We run 80 trucks, and what sold me was how quickly the carrier hookups went - one API call and our main carrier was printing compliant labels, which stopped that morning's panic cold.
Cassie Hoeger
Member since January 2026
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95 reviews · average 3.6
The geofence-triggered status updates are the thing that actually cut our phone tag and stopped drivers from having to call in at every stop. I dispatch 80 trucks on the West Coast and after seven years of chasing manual check-ins this automatic check-in when trailers hit yards saved my team hours and tightened customer ETAs most days - not flawless, but solid enough to earn 4/5.
Live tracking and the customer portal are the best parts - way better than the clunky on‑prem system we kicked around for years with our 80 trucks. Still, I’m torn: LTL quoting and the billing flow feel slower and clunkier than the old way, so we keep switching back to spreadsheets for pricing even though the visibility is much improved.
Bottom line: unreliable and cost us real money. We run 80 trucks on the West Coast and during peak pickup windows the system froze and failed to sync carrier updates - we lost two loads, invoices never posted, and spent a week rebuilding billing by hand.
Yesterday a sudden detour on I-5 knocked out cell service for two drivers and their PODs queued in the app, then auto-synced and emailed proof as soon as they hit signal - saved me from making three frantic calls. With 80 trucks to juggle on the West Coast that offline sync and reliable push notifications shave off a ton of busywork; the search could be snappier, but the mobile workflow actually made my day.
Yesterday a driver snapped a photo of a shredded pallet and the app had the timestamped pic, GPS pin and carrier note attached to the load before I finished my coffee. That instant upload and push alert saved us from a week-long billing fight - works great for my West Coast brokerage of roughly eighty trucks, though the app can be a bit clunky when jumping between loads.
Seven years in and I still use Aljex daily. The mobile app's photo-POD upload with automatic GPS timestamps shaves off hours of chasing drivers - I'm dispatching 80 trucks on the West Coast and that one feature alone keeps billing moving and problems from blowing up into a circus.
Seven years into dispatching an 80-truck West Coast fleet, I moved us off a clunky homegrown TMS onto Tai TMS and I’m honestly torn. The carrier/load-board integrations cut out a ton of manual chasing and sped up daily ops, but the quoting lane rules are way less flexible than what we had - ended up juggling both systems more than I expected.
Man, the drag-and-drop dispatch board is the thing - real-time ETA updates and quick reroutes cut my daily call-backs to drivers in half, and after seven years on the West Coast I didn’t expect something this simple to save so much time for our 80 trucks.
I've used RigBooks for about 10 months. Switching from the spreadsheet-and-email mess we'd put up with for seven years, the mileage tracking (and the way it ties into IFTA reports) actually shaved hours off my Friday reconciliations for our 80 trucks.
