The onboarding process was impressively quick - their carrier integration wizard had most of our carrier accounts linked in a single afternoon. With 55 trucks in the fleet and twelve years in logistics, I was relieved that the wizard handled account mappings and credential uploads automatically, cutting what usually takes weeks down to hours. Training was concise and support answered follow-ups promptly.
Abigayle Runolfsdottir
Member since January 2026
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100 reviews · average 4.4
…their support desk actually picked up and stayed with the issue until it was fixed. With our 55-truck fleet in the Southeast, a rep tracked down a misplaced bill of lading and had it uploaded within the hour, salvaging a shipment that otherwise would have sat overnight. The team’s responsiveness and willingness to jump on a call made the difference; I knocked one star off for some clunky navigation in the app, but their service kept things moving.
Bottom line: getting started was far quicker than I expected because their TMS integration actually worked. It took one afternoon to exchange API keys and map our primary lanes in the portal, and within 24 hours Cargo Chief was feeding live carrier matches into our TMS. I manage 55 trucks across the Southeast, and the automatic lane-mapping - saving me from manual carrier outreach - was the single detail that made me happiest.
After twelve years in logistics and managing a 55-truck fleet in the Southeast, I evaluated Logistically TMS primarily on cost and return. The single monthly fee that covers LTL quoting and integrated billing removed the usual surprise add-ons, and the platform paid for itself in about three months through faster billing cycles and fewer carrier disputes. What pleased me most was the predictable invoicing - it makes budget planning straightforward.
Bottom line: FreightWise outperformed our previous TMS in the one area that was costing us time - carrier selection and tendering. The automated tender engine, paired with transparent carrier acceptance rates, cut decision time and re-tenders for our 55-truck operation. I was most pleased that dispatch no longer spends half the afternoon calling carriers to confirm loads.
I've managed 55 trucks across the Southeast for 12 years, and price was the deciding factor when we evaluated Aljex. The billing and invoicing automation was the single feature that justified the subscription - it cut our billing cycle nearly in half and reduced dispute write-offs, so the system paid for itself in about three months. Given that return, I rate it 5/5; the subscription is worth the cost.
During a midsummer audit when we discovered several months of unbilled loads, Transport Pro paid for itself in roughly two months by automating our invoicing. The subscription is a fraction of enterprise TMS pricing, and that single billing module - accurately flagging missed revenue - made the cost unquestionably worth it. I manage a 55‑truck fleet in the Southeast with twelve years in the business, and from that perspective the return on a modest monthly fee earns Transport Pro five stars.
The price was the deciding factor. On my 55-truck fleet it paid for itself in about eight weeks - mainly because billing and settlements that used to take days are tracked and closed much faster, so cash flow improved noticeably. For small-to-mid fleets that watch margins closely, RigBooks is well worth the subscription.
…and their support team picked up the line immediately when a billing mix-up threatened to delay driver settlements. They assigned a single point of contact who stayed on the issue until it was corrected, even calling me back twice after hours with clear updates and a confirmed resolution. That kind of ownership matters to a 55-truck outfit with twelve years in the business.
The price was the deciding factor for us - reasonable and predictable enough to greenlight the subscription. The automated invoicing is the single feature that made me happy; managing billing across 55 trucks used to eat days each month, and that automation tightened cash flow quickly so the monthly cost paid for itself within a few billing cycles. It's not built for deep enterprise complexity, but for the money it delivers tangible savings.
Bottom line - the mobile app makes updating loads on the fly fast and reliable. Drivers can change status and upload proof-of-delivery photos in under a minute, which cut mid-day call volume and paperwork across our 55-truck operation in the Southeast. It isn’t a planning tool, but for daily dispatch control it’s easy to train on and generally stable; occasional GPS lag on older phones is the only real drawback.
After an unexpected double-booking last spring, their support team answered within ten minutes and stayed on the line until we rerouted the load. With twelve years in the business managing a 55-truck fleet, I particularly appreciated the single point of contact who took care of the paperwork and coordinated directly with the shipper. That prompt, hands-on assistance saved us hours and a missed delivery - and keeps BulkLoads in our rotation.