...but when it mattered most the platform hiccupped during a multi-day routing push and several drivers lost GPS feeds mid-run. I've run fleets across the Southwest for thirty years and manage roughly 200 trucks, so I rely on accurate ETAs - when Routific held up it trimmed mileage and confusion, yet intermittent tracking dropouts forced a day of manual dispatching. Helpful in ordinary conditions, unreliable during peaks; I’m genuinely torn.
Freddy Kassulke-Boyle
Member since January 2026
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88 reviews · average 3.5
Right when a holiday surge melted our routing, Onfleet support picked up and stayed on the line until routes were restored. They escalated a edge-case bug to engineering, pushed a hotpatch within hours, and sent a clear incident log and driver-facing notes I could forward to crews. We run 200 trucks across the Southwest and after thirty years in fleet management, that level of follow-through earns a 5/5 from me.
And for the price, Circuit delivered. After three months running it across 200 trucks in the Southwest and with thirty years in fleet management, the routing gains translated into measurable fuel savings sufficient to justify the subscription; only occasional manual adjustments were needed for odd multi-window stops. I give it four stars.
I've used Truxx.AI for eighteen months. The support team is quick to acknowledge tickets and the reps are courteous, but follow-through is hit-or-miss - issues that start with a clear answer often languish while ownership gets passed around between product and ops. Managing a 200-truck fleet with thirty years in the Southwest, I value the human touch they provide, yet the sporadic execution means I keep one eye on alternative providers even as we continue to rely on it.