Jalon King

Truxx.AIJan 2026

5.0

Before Truxx I could easily lose half my morning calling on loads just to hear covered, covered, covered. Now I mostly review what comes through and deal with anything that actually needs my attention. I'd like a little more reporting in the owner account, especially looking back month to month. Day to day though it's made my side of the business easier.

Dispatch AmericaJan 2026

2.0

I manage a 15-truck fleet in the Southeast with five years of experience and switched to Dispatch America after our in-house dispatcher left. Compared to the in-house team we had before, their load selection was poorer and rates were lower; they also mssed two pickup windows which cost us roughly $1,200 in lost revenue and driver downtime because comunication from their side was slow and the anwsers felt templated. We gave them three months but reverted back - billing was often incorrect and took weeks to fix, so for fleets used to tight opertional control this was a step back.