After three years hauling on the West Coast with a three-truck outfit, I finally bought Axon. The monthly price felt fair and it paid for itself in about two months - fuel reporting that ties directly into billing stopped costly reconciliation mistakes and more than covered the subscription, so for my fleet it was money well spent.
Jordon Littel
Member since January 2026
Activity
Reviews81
Helpful0
Reviews
81 reviews · average 3.7
Bottom line: setup was bumpy and took longer than I expected. The interface itself is simple and I finally had dispatching working for my three trucks after wrestling with CSV imports and a couple support tickets, so I'm torn - it's good for everyday work but the first few afternoons were wasted on confusing field names and manual fixes.
…thought this would be quick to sign up, but verification dragged on for two weeks and support went silent when I asked for status. For context, owner-operator running three trucks on the West Coast - lost two weeks of revenue and a few hundred bucks in fuel chasing loads that vanished, not worth the hassle.
Mid-week storms threatened a Friday drop and PCS TMS kept the ETA honest when everything else looked shaky. I run three trucks on the West Coast, and the real-time tracking plus Cortex AI’s reroute suggestion saved me a late fee - it worked exactly when I needed it.
Bottom line: TruckMate's automated invoicing actually cut my admin time a lot, but its settlement/payment matching is unreliable enough that I still have to babysit every billing run. I run three trucks on the West Coast and the auto-fill for accessorials and fuel surcharge usually nails it, yet a couple times a month it misapplies payments or spits out duplicate adjustments - spent an hour last week untangling a single week's batch.
…paid a boatload for McLeod and half the time it feels like an expensive toolbox with most tools I don't touch; after three years running three trucks on the West Coast the monthly fees and setup/licensing costs still sting even when dispatch and settlement run clean. Worth it? Kinda - when I need the power it pays, but for day-to-day I keep wondering if I could've spent that money smarter.
Three trucks, three years on the West Coast - TMW Suite showed up when I needed it: during holiday spikes and frantic reroutes the system kept running and dispatches pushed through without hiccups. What sold me was how quickly updates landed with drivers so I could avoid extra deadhead miles and close each run cleanly.
Too pricey for what it delivers - Navisphere gives clear live ETAs and cuts down on callback chasing, but the subscription and carrier-feed setup felt like paying for big‑firm tools I barely use. I'm genuinely torn: it saved me headaches a few times, but for a three‑truck owner-operator on the West Coast the cost rarely paid for itself.
…switching to CargoWise was night-and-day from the pile of spreadsheets and that clunky customs app I used before - what actually made me happy was the autofill for border paperwork so I stopped retyping the same info into three systems, and with three trucks on the West Coast my billing went from an afternoon grind to one quick pass.
The morning a late reconsignment left our bill of lading blank and an EDI 210 never reached the receiver, I spent hours on hold trying to track down the missing document. Compared to the old gateway we used, OpenText did eventually route to the right partner and the wider reach cut down on dead-ends, but the fiddly mappings and constant, noisy alerts make it more work for my three-truck outfit on the West Coast - helpful sometimes, aggravating other times.
When a pileup shut I-5 last month and my driver lost signal, Infor's predictive ETA recalculated the load and pushed an automatic reroute as soon as he was back online - cut a potential three-hour delay down to thirty minutes. Saved us time and fuel; with three trucks on the West Coast that one feature basically paid for itself, though the reroute details were annoyingly buried in the interface.