Jordon Littel
Activity
Reviews
81 reviews · average 3.7
The day a detour doubled our transit time and the broker demanded proof, Super Dispatch's live tracking and instant POD upload kept the customer calm - timestamps and photos did the talking. I'm an owner-operator with three trucks on the West Coast; it's been dependable enough to use across the fleet.
…the price made me hesitate at first - monthly fees aren't small - but one of Teletrac Navman's maintenance alerts caught a coolant leak before it turned into a blown head gasket and that single saved repair pretty much paid for the year. I run three trucks on the West Coast, and for that peace of mind it's been worth the cost.
Getting started was painless - the plug-and-play trackers took under ten minutes per truck and the onboarding rep actually jumped on a quick call to tailor alerts, which saved me headaches since I run three trucks on the West Coast and don't have time for fiddly installs. After three years of trying other systems I had live tracking and useful alerts by lunchtime.
Bottom line: getting Azuga running was quicker than I expected - I had trackers in all three trucks and live data showing up the same afternoon. I run three trucks on the West Coast and one unit had a finicky OBD port but a quick phone walkthrough and a profile push from support had me tracking routes and idling times in under 24 hours, which saved me a big headache.
I love the app's GPS - locks quickly and the live location plus route history actually save me headaches when a dispatcher calls. But it's maddening on my older phone: clunky menus, slow loads, and repeated alerts mean with three trucks on the West Coast I'm constantly toggling between genuinely useful tracking and wasted minutes chasing glitches.
Three years on the West Coast running a small three-truck outfit made me brace for a long rollout and a weekend of paperwork, and the admin settings did take a bit of poking to sort. The surprise was the GO unit - plugged into the OBD in ten minutes and I was watching live locations and engine codes on the map, which was the quick win I needed.
Customer called furious claiming an expensive TV never arrived; I pulled the DispatchTrack timestamped POD photo and location ping, sent it to the retailer and the chargeback was stopped within a day. Owner-operator with three trucks and three years on the West Coast - that single timestamped photo paid for the subscription.
Bottom line: Locus did what I needed - it kept our loads on time when everything else went sideways. I run three trucks on the West Coast and a surprise port closure one afternoon was defused because the live ETA updates and exception alerts pushed a reroute to the driver's phone before we lost the slot; that single feature paid for the subscription.
Owner-operator with three trucks on the West Coast - three years running them - and Savi's live ETA adjustments are the feature I actually care about. Its ETA updated for a developing port delay and saved me from sitting idle all afternoon by letting me reroute a pickup an hour earlier than the carrier's note.
When a reefer started spiking but Decklar's dashboard stubbornly showed "temperature normal", I called support at 2 a.m. and got bounced between agents for hours - only after an escalation 14 hours later did someone send a manual ping to reroute the truck and we saved the load, but the late response cost us a delivery window. I run three trucks on the West Coast, and while the live tracking and that eventual intervention are useful, their hit-or-miss support response makes me uneasy for time-sensitive jobs.