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Decklar

3.5· 23 reviews · Tracking & Visibility
· 81 reviews on TruckMyApps
3.0out of 5

Jordon Littel's review of Decklar

When a reefer started spiking but Decklar's dashboard stubbornly showed "temperature normal", I called support at 2 a.m. and got bounced between agents for hours - only after an escalation 14 hours later did someone send a manual ping to reroute the truck and we saved the load, but the late response cost us a delivery window. I run three trucks on the West Coast, and while the live tracking and that eventual intervention are useful, their hit-or-miss support response makes me uneasy for time-sensitive jobs.

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