...and the signup took one call - no endless forms; the rep actually filled out the broker stuff while I was on my lunch break. I run two trucks in the Midwest with 15 years' experience, and getting customs squared away that fast made the whole switch painless.
Elyssa Schulist
Member since January 2026
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89 reviews · average 4.3
I've used Forward Air for four years. Their customer support picks up fast and fixed a misrouted load the same day - that quick, hands-on response saved me time and headaches running two trucks with 15 years in the Midwest.
Bottom line: DB Schenker's support saved me a ton of downtime. My rep actually picked up, chased a customs hold and had the load moving again the same day - after 15 years running two trucks in the Midwest, that quick, hands-on follow-through is rare and worth the four stars.
Bottom line: worth every penny - GEODIS paid clean rates and didn’t bury me in surprise accessorials. I run two trucks in the Midwest and that steady, no-nonsense pay plus quick settlement made those lanes easy to pencil and kept cash flowing.
Onboarding was a headache - account setup and carrier approvals dragged for weeks and their onboarding rep changed twice. After 15 years running two trucks in the Midwest, I liked that their dispatch portal actually started filling our schedule once live, but the early runaround makes me think twice about sending more lanes their way.
Bottom line - NFI turned a 2 a.m. turbo blowout on I‑80 into a job I still got paid for. I run two trucks in the Midwest with 15 years behind me, and their dispatcher found a local replacement rig in under three hours, handled the transfer paperwork, and payment cleared the next day - that single move kept my little operation afloat.
I've used Echo for six months. Getting started was shockingly simple - I set up an account, linked my authority, and booked a load in under an hour on EchoShip; the instant visibility on pickup times and docs made my life with two trucks and 15 years on the road a lot less frantic.
