Echo Global Logistics

3PL & Logistics

3.619 reviews

3.6Great

19 reviews

5

32%

4

26%

3

21%

2

11%

1

11%

What is Echo Global Logistics?

Echo Global Logistics is a leading U.S.-based third-party logistics (3PL) provider specializing in technology-enabled transportation management. Echo offers multimodal freight brokerage services including truckload, LTL, intermodal, and expedited shipping, supported by its proprietary platform EchoShip. The company serves a wide range of industries, helping shippers optimize costs, improve visibility, and streamline freight operations across the U.S.

Reviews (19)

Last spring one of our reefers got reassigned through Echo and the driver ended up sitting two hours outside Albany because the pickup address changed in the app at the last minute. Their EchoShip map makes those changes way clearer than the clunky email chain my old broker used, and I run ten truck...

Brooklyn Fisher

Two years into owning my own rig in the Pacific Northwest, I lean on mobile tools to keep solo runs from turning into chaos. Echo’s app nails the push alerts - real-time ETA updates and quick proof-of-delivery uploads saved me from standing around at a few docks and cut down a ton of phone tag. It c...

Samson Cartwright

Bottom line: their customer service cost me real money. Support promised callbacks twice while EchoShip showed the load “in transit” and my driver sat three hours - detention fees and a missed reload I had to swallow. After 20 years running my own rig on the West Coast, I expect someone to actually ...

See all 19 reviews →

Reviews (19)

Last spring one of our reefers got reassigned through Echo and the driver ended up sitting two hours outside Albany because the pickup address changed in the app at the last minute. Their EchoShip map makes those changes way clearer than the clunky email chain my old broker used, and I run ten truck...

Brooklyn Fisher

Two years into owning my own rig in the Pacific Northwest, I lean on mobile tools to keep solo runs from turning into chaos. Echo’s app nails the push alerts - real-time ETA updates and quick proof-of-delivery uploads saved me from standing around at a few docks and cut down a ton of phone tag. It c...

Samson Cartwright

Bottom line: their customer service cost me real money. Support promised callbacks twice while EchoShip showed the load “in transit” and my driver sat three hours - detention fees and a missed reload I had to swallow. After 20 years running my own rig on the West Coast, I expect someone to actually ...

Clyde Rosenbaum

Two years with Echo and I'm torn. EchoShip gives way more visibility than my old hometown broker ever did and when Midwest lanes pay it moves freight quicker, but after twenty years on the road I still want a dispatcher who knows my quirks and will fight for a load - that personal touch is hit-or-mi...

…and the price actually surprised me. After 25 years in the business managing 120 trucks, I was skeptical of broker promises, but Echo's contract rates and a single weekly invoice cut our extra fees - spot buys dropped about 15% in two quarters. What made me happy was the flat accessorial policy the...

…EchoShip’s live ETA pings actually matched what my drivers saw on the road, which cut the usual phone tag and let me slot loads tighter. I run three trucks in the PNW and that kind of timing accuracy saved us a full afternoon last week.