Nestor Stiedemann's review of McLeod Software
Two Fridays ago the TMS failed during the morning dispatch window and blocked load confirmations for nearly three hours. That outage left drivers waiting, forced last-minute rebookings, and cost our ten-truck operation on the West Coast more than $1,200 in detention and reroute fees while office staff frantically processed paper manifests. Support was slow to respond and the temporary workaround required manual entries that completely undermined the system’s purpose; reliability like this is unacceptable for a fleet trying to meet tight pickup windows.
