Overall, the communication function was unreliable. I sent messages to dispatch and did not consistently receive confirmations or replies in the app. This created unnecessary uncertainty during runs.
Good visibility, inconsistent timing. I can see how the live location and status updates feed back for tracking, which I like. At the same time, I have noticed delays before changes appear on the other end.
A dependable way to capture proof of delivery. We have been able to record the POD event in the app without much trouble. My only complaint is that the buttons feel small on a phone screen.
Decent app, but not very forgiving. I like being able to mark pickup and delivery from my phone. However, I found the steps a little confusing and had to back out and retry.
Rate it, and the next carrier reading this page sees what you found.
