Ara Carroll's review of OnTrac
Tracking updates are not consistent. I have seen scans appear in batches rather than in near real time, which reduces confidence in the timeline. For a carrier tool, that reliability gap is disappointing.

Tracking updates are not consistent. I have seen scans appear in batches rather than in near real time, which reduces confidence in the timeline. For a carrier tool, that reliability gap is disappointing.
Notifications are the part I like most. I set them up for a few recurring shipments and I appreciate getting delivery status changes without constantly checking. The messages are usually clear and easy to understand. Occasionally I get an update later than I want, but it still helps me keep an eye on key packages. Overall it feels dependable for day to day monitoring.
Simple tracking that I can follow. I do not need anything fancy, and I can see where a package is without digging around. The only minor issue is that some updates come later than I expect.
Delivery status updates were not dependable in my experience. I had several shipments where the information did not reflect what was actually happening. That gap makes it hard to communicate confidently.
Rate it, and the next carrier reading this page sees what you found.