Way too many hiccups in the driver app. I had drivers try to send proof of delivery and it would spin or fail, then we were stuck guessing what went through. I can troubleshoot tech fine, but I should not have to babysit it. It made field updates feel unreliable.
Not impressed with the route optimization. We kept seeing routes that looked fine on screen, but in actual execution they did not match how the day unfolded. I expected tighter logic given the data coming in from tracking.
Kinda frustrating to set up. I kept getting lost trying to get the driver app working, and the proof of delivery stuff felt confusing. Maybe I just missed somthing but it wasnt smooth.
Really solid real time tracking. I like being able to compare planned vs actual runs, though the reporting layout took me a minute to understand.
Rate it, and the next carrier reading this page sees what you found.