Larissa Lemke's review of Magaya
We run fifty trucks across the Northeast and I've been in fleet management nearly 18 years, so I don’t get rattled easily. What really stood out was their support during a billing meltdown last quarter - invoices weren’t matching pickups and one support rep stayed on the phone with my billing clerk until they replicated the error and pushed a fix within 48 hours. One person owning the problem made all the difference; no pass-offs, clear explanations, and they even walked us through a small tweak to our booking-to-invoice flow. My only gripe is the follow-up docs were thin, so we had to write our own runbook for the office. Still, their hands-on help saved us time and stopped a lot of potential headaches.
