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Magaya

3.3· 15 reviews · TMS Software
· 95 reviews on TruckMyApps
3.0out of 5

Llewellyn Dibbert's review of Magaya

Yesterday one of our drivers tried to scan a pallet at a shipper's dock and the Magaya mobile app froze - had to paper it and call the yard. After nine years running about 60 trucks in the Southeast, I do like that it pulls quote info into bookings so we’re not retyping everything and the automatic invoice reports actually save me time. But the app drops offline too often and simple tasks are buried under too many taps, so some days it speeds things up and other days it feels like extra work.

More reviews of Magaya

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Terrence BashirianJan 2026

Yesterday Magaya duplicated a booking into two invoices and my driver sat 3 hours at the yard because the system showed the load as unpaid - cost me about $420 in detention and a pissed-off broker. We run three trucks in the Southwest and after four years on a simple cloud TMS that never did this, switching to Magaya has only added admin and errors, it was supposed to pull quote info but it definatly mangled the invoice/reciept flow.

Rico ZemlakJan 2026

Bottom line: customer support is the weakest link - they take forever and mostly dont actually fix the problem. I'm an owner-operator in the Southwest and after about a year using Magaya a messed-up invoice caused a missed pickup and roughly $450 in fees; support took five days and a half dozen emails to 'escalate' it and it still came back wrong. Phone holds, canned replies, and tickets that just reopen burned time and money - honestly thinking of switching cause I can't trust them when a load is on the line.

Eino HirtheJan 2026

…the mobile app actually saved my morning. The offline sync is the feature that sold it for me - drivers can take photos, capture signatures, and the app queues everything until there's a signal, then it pushes the data straight into the booking and invoice records so I stop retyping entries. What made me happiest was watching a handful of deliveries from dead-spot gravel roads show up perfectly in our inbox once the truck hit town. After seven years running logistics for a hundred-truck operation in the Pacific Northwest, that cut our morning scramble in half. UI hiccups on older phones keep this at 4 stars, but it's become part of our daily rhythm.

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