Rosalia Kemmer's review of LateShipment.com
Really impressed with the proactive delay alerts. We get a clear heads up when a shipment hits an exception so I am not guessing what happened. The messages are easy to understand and match what the customer sees on the tracking page. I did have to tweak a couple notification rules to fit our lanes, but once dialed in it has been consistent. The delivery status updates have stayed accurate enough for day to day use.