Nichole Leuschke's review of LateShipment.com
Pretty smooth with the delay alerts. I can dial in what counts as an exception and it catches the weird stuff fast. Only gripe is I had to test a few scenarios before I trusted the notifications.

Pretty smooth with the delay alerts. I can dial in what counts as an exception and it catches the weird stuff fast. Only gripe is I had to test a few scenarios before I trusted the notifications.
Really frustrating refund automation. I could not get the rules to behave consistently, so I stopped relying on it.
Nice for handling returns without a headache. I can see whats going on and share it with the customer if they ask. The screens look a little busy, but I got used to it ok.
Solid delivery insights view. I can pull the data I need quickly without clicking around much.
Rate it, and the next carrier reading this page sees what you found.