Sebastian Renner's review of GoRamp
Disappointing support response time. I reported an issue with appointment changes not showing up right away, and we waited too long for a clear answer. I expected quicker help given how time sensitive docks are.

Disappointing support response time. I reported an issue with appointment changes not showing up right away, and we waited too long for a clear answer. I expected quicker help given how time sensitive docks are.
Clear communication during check in. I can see our current stage and what is expected next without needing extra instruction. The screens are simple enough for me, although I had to look around a bit the first time.
Decent real time updates, but the yard map feels cluttered. I can parse it, though it takes extra taps.
Disappointing scheduling reliability. We submitted appointment requests, yet the confirmations were inconsistent and sometimes unclear. I cannot depend on it when the schedule is tight.
Rate it, and the next carrier reading this page sees what you found.