Alta Gutkowski's review of J. J. Keller – Trucking Authority Services
Honestly, the UCR filing was painless. I get lost with this stuff and they explained it in plain words to me. Had to double check my email, but it all went thru ok.

Honestly, the UCR filing was painless. I get lost with this stuff and they explained it in plain words to me. Had to double check my email, but it all went thru ok.
Decent guidance, but not always clear. We had them handle our BOC-3 agent designation and the communication was professional. I still found some of the wording around what to send in a bit confusing at first. It worked out, but I had to double check a few steps.
Very reliable for tricky filings. I used their compliance specialists for a biennial MCS-150 update and the instructions were clear and careful. The process felt controlled instead of confusing. My only nit is I would like slightly faster confirmation once everything is submitted.
Fine for regulatory credentials, but I wish support response was more consistent. When I did reach someone, it was helpful.
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