Jennie Crona's review of Express Dispatching Services
Their dispatch team actually answers when you call - that made all the difference. I had a driver stuck at a broker’s dock and the on-shift dispatcher stayed on the line, handled the broker back-and-forth, and got the paperwork sorted in under 40 minutes. After two decades running a 40-truck fleet I don't get impressed easily, but that hands-on follow-through removed a ton of stress for my office. My only gripe is their load-tracking app can be clunky at times and updates lag, which is why this isn't a five-star review. Still, the customer support freed my staff from constant broker chasing and let us focus on billing and uptime, so it's money well spent.
