Hipolito Padberg's review of Terminal49
Yesterday my container was marked "stuck at gate" and the Terminal49 support chat went totally silent for about 6 hrs. They finally called back and were nice enough, helped push an update, but the ticket showed wrong timestamps and I had to repeat everything - I'm an owner-operator in the Midwest with 12 years on the road so that extra hassle cost me a day and was pretty anoying. The dashboard gives quick ETAs so I keep using it, but their support flakiness makes me torn about relying on them full-time.
