Abigayle Runolfsdottir's review of Priority1
I've relied on Priority1 for six years. What keeps me with them is their support team's habit of calling proactively when pickup windows slip - once they caught a misrouted LTL pallet before it left the terminal and rerouted it same day, preventing a cascade of detention and customer chargebacks. With 55 trucks on the road, that single phone call saved us hours and a lot of paperwork, so their responsiveness is the real value here.
