Eino Hirthe's review of Kerry Logistics (KLN)

Caterina MrazJan 2026

Getting set up with Kerry felt like solving a Rubik's cube blindfolded. Their portal kept rejecting my carrier docs, support kept passing me from person to person, and it took two weeks to get authority to pick up one load - cost me three paid runs and a week of income. I'm a company driver with nine years in the Northeast; for Asia‑U.S. routes I expected smoother onboarding, not this slow mess.

Abigayle RunolfsdottirJan 2026

I've used Kerry Logistics for six years. What keeps me with them is their customs specialist who proactively calls drivers and resolves hold-ups before fees or long delays stack up - that single point of contact has saved our operation dozens of hours. With a 55-truck fleet and twelve years in the field, prompt, knowledgeable support matters, and Kerry's team consistently delivers even on odd-hour queries.

Vito Bruen-BradtkeJan 2026

They rerouted a load at 6pm on Friday and the tracking still showed "in transit" at 9am Saturday - no call, no ETA, just silence until I got a $420 detention notice. My previous forwarder would have pinged me, cleared customs and kept the driver moving; with KLN I burned two driver hours and a day of missed pickups because I was waiting on information that never came. For a company known for Asia–U.S. lanes, their U.S. communication and responsiveness didn't come close to what I was used to.